client_context / docs / the ecosystem
Everything a business touches flows into one brain — reviews, phone calls, text threads, job photos, what people did on the website. Agents read from it and publish back out to the same platforms the facts came from. And here is the part that makes it an ecosystem rather than a funnel: every post that goes out lands back in as a row, so next week the system already knows what it said.
↔ swipe the diagram
Google is where the reviews come from and where the posts go. Same for Facebook and the website. The marks on those boxes are not decoration — the arrow genuinely goes both ways, which is the difference between a feed and an ecosystem.
The job publisher does not tell the weekly agent what it posted. It does not have to. Both write to the same table and both read the same table, so the handoff is the database rather than a message between two systems that have to stay in sync.
A post that goes out and is forgotten is how you end up saying the same thing in week three and week eleven. Because published posts come back in as rows, "have we said this already" is a query, and next week's agent starts smarter than this week's did.
Six streams in, four readers, four places to publish, and one return path. None
of the streams know about each other. A review, a phone call, a text thread, a photo from a
driveway, a form submission, and a post that went out last Tuesday all land in
facts as rows that differ only by their kind. That is the
entire trick. Because they share one table, an agent writing Tuesday's post can read
Monday's phone call, the service area, the brand voice, and every post already published — in
one query, with none of it typed in twice.