HighLevel Payment Received Trigger: Automate After Payments

HighLevel's Payment Received trigger fires a workflow whenever a payment is processed. This lets you automate everything that should happen after someone pays.

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What Payments Trigger It

The trigger captures all payment types:

One-time payments — Single purchases
Subscription charges — Recurring payments
Invoice payments — Invoice paid
Order payments — E-commerce orders

How to Set It Up

Create a new workflow
Select Payment Received as the trigger
Configure filters (optional)
Add your actions
Save and publish

Available Filters

Narrow down which payments trigger the workflow:

Payment type (one-time, subscription, invoice)
Payment status (success, failed)
Product or offer
Amount range

Common Automations

Payment Confirmation

Send an immediate email or SMS confirming the payment was received.

Subscription Management

Payment successful → Keep subscription active
Payment failed → Send retry notification, pause access

Onboarding Sequences

Trigger a welcome sequence when someone makes their first purchase.

Internal Notifications

Alert your team when a high-value payment comes in. For payments outside HighLevel's native processor (like PayPal or Venmo), trigger links let you wrap external payment links so you get notified when someone clicks to pay.

Payment Data Available

Use these custom values in your workflow:

Payment amount
Payment type
Product name
Customer email
Transaction ID