Lead Generation

HighLevel Support Services

January 1, 20245 related topics

HighLevel Support Services

Running a HighLevel agency or SaaS? You don't have to handle all the support yourself. These companies specialize in helping HighLevel users succeed.

Why Use a Support Service?

When you're reselling HighLevel as a white-label SaaS, your customers will have questions. Lots of them. You can either:

  1. Handle it yourself — Answer every ticket, build training docs, do onboarding calls
  2. Outsource to specialists — Let experts handle support while you focus on sales and growth

Most successful HighLevel SaaS operators choose option 2 once they hit 50+ customers.

What Support Services Offer

  • White-label support — They answer as "your" company, not theirs
  • 24/7 coverage — Support across time zones
  • Onboarding — Get new customers set up properly
  • Training — Video libraries, live calls, documentation
  • Snapshot stores — Pre-built templates and workflows
  • Dashboard customization — Branded client portals

Top HighLevel Support Companies

Extendly

One of the largest support agencies in the HighLevel ecosystem. They offer:

  • Snapshot store with pre-built templates
  • White-label onboarding services
  • 24/7 support coverage
  • Training and certification programs
  • Dashboard customization

See Extendly for more details.

HL Pro Tools

Another major player offering:

  • White-label support services
  • Training resources
  • Agency tools and templates

See HL Pro Tools for more details.

GHL Plugins

Not a support agency—a plugin suite that extends what HighLevel can do. GHL Plugins offers 18 plugins and 1,200+ apps:

  • Onboarding systems with task dependencies
  • Project management for delivery (not just sales)
  • Custom values automation and global search
  • White-label support ticketing

Everything's white-label, so it looks native to HighLevel. If you've ever said "I wish HighLevel could do this," check if GHL Plugins already built it.

Choosing a Support Partner

Consider:

  • Your volume — How many support tickets do you get monthly?
  • Your niche — Do they have experience in your industry?
  • Response time — What's their SLA?
  • Pricing model — Per-ticket, per-user, or flat rate?
  • Integration — How do they plug into your existing workflow?

See Also

  • HighLevel — The platform these services support
  • SaaS mode — Running your own white-label software
  • HighLevel Who's Who — Key figures in the ecosystem
Affiliate Disclosure

We are an independent affiliate of HighLevel and may earn a commission if you sign up through links on this page. We are not employees or representatives of HighLevel.

We are an independent affiliate of Extendly and may earn a commission if you sign up through links on this page. We are not employees or representatives of Extendly.

We are an independent affiliate of HL Pro Tools and may earn a commission if you sign up through links on this page. We are not employees or representatives of HL Pro Tools.

Some links in this article are affiliate links. If you purchase through them, we may earn a commission at no extra cost to you. This helps support our content.

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