LC Phone

HighLevel's built-in phone system. Simple setup, integrated billing, works out of the box.

vs Twilio Direct

Easier than Twilio directly—no API configuration needed. Slightly higher cost per message/minute, but the simplicity is worth it for most agencies.

A2P Registration

Required for SMS. HighLevel guides you through the process, but plan for verification time. Get this done before you need to send at volume. For a complete A2P onboarding checklist that auto-creates when a new client signs up, see HighLevel ClickUp Integration.

If you're stuck in approval limbo, SignalHouse offers faster 10DLC registration with built-in compliance tools.

Call Scripts

LC Phone includes built-in call scripts — guided talking points your team can pull up during live calls. Create different scripts for different campaigns, personalize with merge fields, and set separate scripts for answered calls vs. voicemails.

Dialing at Volume

LC Phone dials one number at a time, which is fine until somebody on your team is working a list of 300 leads a day. WAVV layers a multi-line dialer on top of HighLevel that rings three numbers at once and drops your rep into whichever call actually connects.

Best For

Agencies already in HighLevel who want one integrated platform. If you need custom phone applications or have very high volume, explore Twilio directly.